Website Terms & Conditions

Please read carefully. By accessing or using this website (the “Site”), you agree to these Terms & Conditions (“Terms”). If you do not agree, do not use the Site. Separate agreements govern any financial products or services you may obtain from us.

1. Who we are & how to reach us

  • • Company: Tanir Credit & Accounting Services Limited
  • • Registration No.: PVT-Y2U3BX7
  • • Address: P.O. Box 1255 – 00232, Ruiru, Kenya
  • • Email: info@tanirltd.co.ke

2. Eligibility & your responsibilities

  • You confirm you are at least 18 years old and will use the Site for lawful purposes only.
  • You are responsible for the devices, software, and internet connection used to access the Site.
  • If you create an account, keep credentials and one-time codes confidential and do not share access.
  • You must notify us immediately if you suspect unauthorised use or a security incident.

3. What the Site is (and isn’t)

  • The Site provides general information, tools, and self-service features.
  • Content on the Site is informational and not financial advice, a commitment to lend, or a public offer.
  • Availability of products, pricing, and eligibility are determined under separate product terms and applicable law.

4. Acceptable use — rules of the road

Do not do any of the following:

  • copy, mirror, frame, scrape, harvest, or index the Site or its content without permission;
  • introduce malware, probe or bypass security, overload infrastructure, or disrupt service;
  • use bots or automated scripts except where expressly permitted (e.g., accessibility tools);
  • misrepresent your identity or affiliation, or use the Site for fraud or unlawful activity.

5. Intellectual property & limited licence

  • All trademarks, logos, text, graphics, software, and design on the Site are owned by or licensed to Tanir.
  • We grant you a revocable, non-exclusive, non-transferable licence to access and use the Site for personal, non-commercial purposes.
  • Any use beyond this licence (including reproduction, modification, distribution) requires our prior written consent.

6. Third-party content, integrations, and links

  • The Site may host or reference third-party resources (e.g., payment channels, analytics, content delivery).
  • We do not control third-party websites or terms; visiting them is at your own risk.
  • We are not responsible for losses arising from third-party content, services, or your arrangements with them.

7. Your content & feedback

  • If you submit information, support requests, reviews, or ideas, you grant us a worldwide, royalty-free licence to use them for operating and improving the Site and services (excluding personal data handled under our Privacy Notice).
  • Do not upload unlawful, misleading, or infringing materials.

8. Privacy & cookies

  • We process personal data in line with our Privacy Notice and use cookies/related tech as described in our Cookie Notice.
  • By using the Site, you acknowledge those notices and your choices therein.

9. Service changes, suspension, and termination

  • We may change or discontinue features, impose limits, or suspend access to protect users, comply with law, or maintain security.
  • We may terminate or restrict your access if you breach these Terms or applicable law.

10. Accuracy, availability, and disclaimers

  • We aim for reliable, timely information, but the Site is provided “as is” and “as available.”
  • We do not warrant uninterrupted operation, error-free content, or compatibility with your devices.
  • We may correct, update, or withdraw content without notice.

11. Security & impersonation cautions

  • Always verify you are on our official domain(s) and communication channels listed above.
  • We are not responsible for harm caused by phishing sites or actors impersonating our brand.

12. Limitation of liability

  • To the maximum extent permitted by Kenyan law, Tanir and its officers, employees, and agents are not liable for indirect, incidental, special, consequential, or punitive damages, or for lost profits, revenues, data, or goodwill, arising from or related to your use of the Site.
  • If liability cannot be excluded, our aggregate liability to you for all claims related to the Site will not exceed the amount you paid (if any) to access the Site in the 12 months preceding the claim.

13. Indemnity

  • You agree to indemnify and hold Tanir harmless from claims, damages, and costs (including reasonable legal fees) arising from your misuse of the Site, your breach of these Terms, or your violation of law or third-party rights.

14. Governing law & venue

  • These Terms are governed by the laws of Kenya.
  • You agree to the exclusive jurisdiction and venue of the courts of Nairobi County for any disputes arising out of or relating to these Terms or the Site.

15. Updates to these Terms

  • We may revise these Terms to reflect legal, technical, or business changes.
  • The “Last updated” date shows the latest version. Continued use of the Site after changes means you accept the revised Terms.

Last updated: 16 September 2025